The Laser Tag Covilhã is owned by ANIMACTIVA – ACTIVIDADES DESPORTIVAS, LDA, with License nº 47/2011 – RNT (ITP) Nature Tourism Company recognized by ICNF.

At Laser Tag Covilhã we respect your privacy, we care about your security and we believe in the need to protect the privacy of the personal information you share with us.

In this privacy policy we explain who we are, for what purposes we can use your data, how we collect it, how we keep it, who we share it with, how long we keep it, as well as ways to contact us and exercise your rights.

Your data will be processed by ANIMACTIVA – ACTIVIDADES DESPORTIVAS, LDA collective person nº 507953975, headquartered at Rua Zeca Afonso, nº 13 – C, R/C Left, 6200-220 Covilhã, entity responsible for the processing of personal data in accordance with the General Regulation on Data Protection.

For any question related to the processing of your personal data, you can contact us through the following means:

Contacts: (+351) 967896756 / (+351) 967896755 (Call to national mobile network)

Adress: Rua Zeca Afonso, Nº 13 – C, R/C Esquerdo, 6200-220 Covilhã

E-mail: geral@lasertag-covilha.pt

Your data will be collected and processed by the website lasertag-covilha.pt, under the responsibility of the legal person nº 507953975, Rua Zeca Afonso, nº 13 – C, R/C Esquerdo, 6200-220 Covilhã, entity responsible for the processing of personal data of in accordance with the General Data Protection Regulation. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD).

For any question related to the processing of your personal data, you can contact us through the following means:

Contacts: (+351) 967896756 / (+351) 967896755 (Call to national mobile network)

Adress: Rua Zeca Afonso, Nº 13 – C, R/C Esquerdo, 6200-220 Covilhã

E-mail: geral@lasertag-covilha.pt

By providing your personal data, the user acknowledges and consents to their being processed in accordance with this Privacy Policy and with the rules and principles contained in the respective terms and conditions of the services used. Accordingly, and with regard to the processing of personal data, the customer must read this Privacy and Cookies Policy. We inform you that, whenever necessary, we will change this Privacy and Cookies Policy without the need for any prior authorization.

This is any information, of any nature and regardless of its support, relating to a natural or legal person, directly or indirectly, identified or identifiable (data subject).

The personal data collected are limited to those strictly necessary for the purpose of the treatment, namely, name, address, telephone number or email, but other data necessary for the provision of services may be collected.

Your personal data will be collected and processed in the following situations:

If you fill in your personal data and submit the Consent Form contained in it;

If you purchase and/or use the services of Laser Tag Covilhã, on the website lasertag-covilha.pt.

1 – If you fill in your personal data on our website regarding a request for information or any form submission;

Some of the personal data is mandatory. lasertag-covilha.pt will inform you of this requirement. The provision of incorrect or inaccurate data is the sole responsibility of the owner of the data. The collection and processing of personal data by has the following purposes (i) Customer management, (ii) Marketing or Telemarketing, (iii) Profile definition and browsing experience improvement. Marketing or Telemarketing, lasertag-covilha.pt may process the personal data collected to send the respective holder information about products and services marketed by it. This processing of personal data will only be carried out with the express consent of the holder, given in particular at the time of registration on the website, when creating an online account through the website or lasertag-covilha.pt, or by subscribing to our newsletter. If you consent, you will receive marketing communications via email, post, telephone and/or SMS. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purposes of carrying out marketing campaigns through social networks. The consent to the processing of personal data for the purposes of direct marketing can be revoked from any height by its holder. The personal data collected for this purpose will be kept for 2 years of inactivity. Profile definition, the site performs the definition of profiles based on the information that is collected and analyzed to identify your usage profile, allowing the site to improve its offer, plan its communication, sending personalized and adequate information to each profile. client. The personal data collected will also be processed to respond to questions, suggestions or complaints presented by the respective holder to lasertag-covilha.pt.

Personal data collected by the lasertag-covilha.pt website may be hosted, shared and communicated to other companies. For Hosting and hosting service, at Amen.pt, our provider of this service. With services we use to track, analyze or improve the experience of our customers: Facebook Ads, Facebook Pixel, Google Analytics, Google AdWords, google adsense, Google Retargeting, MailChimp, etc. In situations where personal data are transferred or hosted by other companies, the levels of confidentiality, security and protection will be fully guaranteed. lasertag-covilha.pt may use subcontractors for all or part of the purposes identified above, as well as for the maintenance, accommodation and management of its computer systems and equipment, under the terms allowed by the legislation that regulates the processing of personal data, these entities are required to maintain confidentiality and guarantee the security of personal data to which they have access, and shall not use this data for any other purpose, or for their own benefit, nor link them with other data they possess. Personal data may also be made available to the courts and other competent authorities, in strict compliance with the law. Personal data collected by lasertag-covilha.pt will be processed within the European Union.

lasertag-covilha.pt retains personal data during the above-identified retention periods and only for the necessary period of time, or for the fulfillment of obligations to which it is legally subject. In any case, once the relationship with the holders of personal data has ended, they will no longer be processed for commercial purposes.

We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.

Although the transmission of data via the internet or website cannot guarantee total security against intrusion, we and our service providers and business partners make every effort to implement and maintain physical, electronic and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements.

Among others, we have implemented the following:

  • Restricted personal access to your personal data based on the “need to know” criterion and only within the scope of the communicated purposes;

  • Transfer of data collected only in encrypted form;

  • Protection of information technology systems through firewalls, with a view to preventing unauthorized access to your personal data;

  • Permanent monitoring of access to information technology systems with a view to preventing, detecting and preventing the misuse of your personal data.

At any time, you can ask us to:

● Access to information we have about you;

● Correction of information if it is incorrect or incomplete;

● To delete or limit the processing of your personal data;

● If the processing depends on your consent or agreement and this is carried out by automated means, you have the right to send the personal data previously provided, in a structured, commonly used form and in a computer-readable format.

Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that personal data is only shared with the owner.

If you exercise any of these rights, we will analyze them and respond, whenever possible, within 1 (one) month. You should be aware that in certain cases (eg due to legal requirements) your request may not be immediately fulfilled.

If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to file a complaint with the National Data Protection Commission.

Access right

The holder of personal data has the right to obtain from lasertag-covilha.pt, confirmation that the data concerning him is or are not the object of processing and, if applicable, to access his personal data and access the information provided for by law.

Rectification right

The holder of personal data has the right to obtain from lasertag-covilha.pt, without undue delay, the rectification of inaccurate or incomplete data concerning him.

Right to be forgotten (data deletion)

The holder of personal data has the right to ask lasertag-covilha.pt to delete their data, without undue delay, and lasertag-covilha.pt has the obligation to delete personal data when one of the following reasons applies, namely :

a) Personal data are no longer necessary for the purpose for which they were collected or processed;

b) The data subject has withdrawn its consent for the processing of data (in cases where the processing is based on consent) and there is no other basis for such processing;

c) The holder is opposed to the processing and there are no prevailing legitimate interests that justify the processing;

Right to treatment limitation

The data subject has the right to obtain from lasertag-covilha.pt the treatment limitation, if one of the following situations applies:

a) Disputing the accuracy of personal data, for a period that allows lasertag-covilha.pt to verify its accuracy;

b) The processing of data is lawful and the data subject opposes the deletion of their personal data and requests, in return, the limitation of their use;

c) If lasertag-covilha.pt no longer needs personal data for processing purposes, but these data are required by the holder for the purposes of declaration, exercise or defense of a right in a legal proceeding;

d) If you have opposed the processing, until it is verified that the legitimate reasons of the data controller prevail over those of the data subject.

Data portability right

If the processing depends on the consent of the data subject and this consent has been given by automated means, the data subject has the right to receive the personal data concerning him/her which he/she has provided to lasertag-covilha.pt in a structured format, current use and automatic reading.

Right of opposition

In cases where data processing is carried out to:

  1. Effect of legitimate interests pursued by lasertag-covilha.pt;

  2. Definition of profiles,

The data subject may also, at any time, object to the processing of their personal data.

Revocation of Consent

If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the processing carried out on the basis of the consent previously given, nor the subsequent processing of the same data , based on another legal basis, such as compliance with the contract or legal obligation to which lasertag-covilha.pt is subject.

If you wish to withdraw your consent, you can contact us by letter, telephone or email.

For any question about the collection and processing of data by lasertag-covilha.pt, the respective holder can contact the customer support service by email at geral@lasertag-covilha.pt. You can also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisbon, about the way in which lasertag-covilha.pt collects and processes personal data.

As already mentioned, lasertag-covilha.pt collects and processes the personal data necessary for the availability and functioning of its website, guaranteeing, however, adequate levels of security and protection of the personal data of its users. For this purpose, several physical, logical, technical and organizational security measures were adopted, in order to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of illicit treatment. Notwithstanding the security measures adopted by lasertag-covilha.pt, the user must keep the access codes secret, not sharing them with third parties, and must also follow the recommended security practices, namely regarding the installation and update of the necessary applications for security, namely, antivirus. lasertag-covilha.pt uses cookies on its website, considering as such small text files with relevant information that the access device (computer, mobile phone/smartphone or tablet) loads, through the internet browser (browser), when a website is visited by the user. The cookies used by lasertag-covilha.pt allow to improve the performance and browsing experience of its users, increasing, on the one hand, the speed and efficiency of the response and, on the other, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the website to recognize the user’s device the next time they visit it, but it will also be essential for its functioning. The cookies used on the website by lasertag-covilha.pt, do not collect personal information that allows the user to be identified, saving only generic information, namely the form or location/country of access and the way in which the user uses the website, among others. Cookies only retain information related to the user’s preferences and the user can, at any time and through their internet browser (browser), decide to be notified of the receipt of cookies, as well as block their entry into their system. Please note, however, that the refusal to use cookies may result in the impossibility of accessing some areas of the lasertag-covilha.pt website.

In order to provide the user with a better service, we use cookies, that is, small text files that are placed on the hard drive by a web page server.

This technology is used by lasertag-covilha.pt mainly for:

● Collect IP addresses from users. The information in the cookie identifies the user and if he is subscribed to any service, promotion, or event promoted by us, it gives an order for the system to access the information about the user that we have stored. Thus, we can customize user preferences and facilitate the use of their services.

● Carry out statistical studies to distinguish between regular users, in order to be able to calculate the number of users and their growth.

● Recognize whether users viewed a certain part of the web page and thus avoid the repetitive appearance of the same.

On occasion, we collect information on our website through temporary or session cookies. These cookies disappear when you close your internet browser. They are not saved on the user’s hard drive; are only stored in the temporary memory that

it goes out after closing the browser. We use temporary cookies to determine, for example, how our website is used, in order to improve its design and usability.

Temporary cookies are not associated with any type of personally identifiable information about you. In any case, you can limit or restrict the admission of cookies through your browser options. You can also consult our Cookies Policy.

Occasionally, lasertag-covilha.pt will update this Privacy Policy.

We ask that you periodically review this document to stay up-to-date.

Last updated: August 20, 2018.

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